Apple News & History

Apple Sues Mobile Star for Counterfeit Products

Apple Sues Mobile Star LLC for Counterfeit Chargers and Cables
Apple Sues Mobile Star for Counterfeit Products

Apple Sues Mobile Star LLC for Counterfeit Chargers and Cables

As a follow-on to our ‘fire-hot’ topic about burning iPhone 7: Apple sues Mobile Star, a manufacturer from New York for making and selling counterfeit charges and cables via Amazon. The consumer product safety and testing organization UL) published the report that stated among other things: fake Apple branded chargers “lack the safety features necessary to protects users from shock and fire hazards” and “were so poorly designed and constructed that they posed a risk of lethal electrocution to the user.”

It was the increasing number of negative reviews from customers that alerted Apple Corporation and invoked further investigation of the matter. Customers report chargers taking fire and melting and the angry feedbacks were snowballing.

On Mobile Star official web site, the company positions itself as the authorized distributor of Apple chargers for iPhones, Macbooks, iPods and iPads. But is the company authorized to manufacture them? The answer is no. No they aren’t and they abused the Apple owners and undermined their trust in reliability of Apple products as well as in Amazon reputation.

So, if you bought your charger from Mobile Star, you got a counterfeit product. But this company isn’t the only one that fakes accessories to popular gadgets. We highly recommend you to follow the tips Apple posted to help you to identify your cable or\and charger.

How to Identify Counterfeit or Uncertified Lightning Connector Accessories

Apple recommends using only accessories that Apple has certified and that come with the “Made for iPod/iPhone/iPad” logo:

If you use a counterfeit or uncertified Lightning accessory, the following issues can happen to you:

  • Your iOS device could become damaged.
  • The cable also might be easily damaged.
  • The connector end might fall off. It may get very hot, or might not fit properly into your device.
  • You might not be able to sync or charge your device

Note that only Apple makes the USB-C to Lightning Cable. There are no Made for iPod/iPhone/iPad USB-C to Lightning cables.

Compare packaging and writing on the cable: Look carefully at the accessory’s packaging and at the accessory itself. Certified third-party accessories have the MFi logo on their packaging. An Apple Lightning to USB cable has Designed by Apple in California and either Assembled in China, Assembled in Vietnam, or Indústria Brasileira on the cable about seven inches from the USB connector. You’ll see a 12-digit serial number at the end of the text. Besides, a certified, third-party Lightning to USB cable usually has company branding on the Lightning-connector end.

Compare connectors and laser etchings: You can use the Lightning connector, USB connector, and laser etchings.

Information about products not manufactured by Apple, or independent websites not controlled or tested by Apple, is provided without recommendation or endorsement.  Risks are inherent in the use of the Internet. Contact the vendor for additional information. Other company and product names may be trademarks of their respective owners.

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