How to Use My iPhone, iPad, iPod to Locate Lost Device
Locate Lost Device: If you lose iPad, iPod touch or iPhone or you think it might be stolen, you may find these tips useful to locate lost device and to protect your data.
Find My iPhone is the only way that you can track or locate a lost or missing device. Unfortunately, there is no other Apple service that can find, track, or otherwise flag your device for you.
If your iPhone, iPad or iPod touch has been stolen, you may be able to get it back or at least prevent the thief from getting at your personal data, but, we repeat, you need Find My iPhone enabled and turned on your missing device, so that you can use it to locate your device. If Find My iPhone isn’t on, change your passwords and report the device as missing.
You can use Find My iPhone to take additional actions that can help you recover it and keep your data secure, as well as to locate lost device. For this sign in to icloud.com/find on a Mac or PC or use the Find My iPhone app on another iOS device.
To locate lost device, open Find My iPhone, and select a device to view its location on a map. If your iPhone is nearby, you can have it play a sound to help you or someone nearby find it: Turn on Lost Mode. Using Lost Mode, you can remotely lock your device with a four-digit passcode, display a custom message with your phone number on your missing device’s Lock screen, and keep track of its location and thus locate lost device.
Report your stolen device to local law enforcement. They might request the serial number of your iPhone, so find previously its serial number on the original box or receipt or on My Support Profile (supportprofile.apple.com) if you registered it with your Apple ID. This would allow them to locate lost device.
If your missing device is off or offline, you can still put it in Lost Mode, lock it, or remotely erase it. The next time your device is online, these actions will take effect. If you remove the device from your account while it’s offline, any pending actions for the device will be cancelled.
You turn off Lost Mode by entering the passcode on your device. You can also turn off Lost Mode on iCloud.com or from the
Find My iPhone app.
If you didn’t turn on Find My iPhone before your device was lost or stolen, you can’t use it to locate your device. However, you can use these steps to help protect your data: 1) Change your Apple ID password. By changing your Apple ID password you can prevent anyone from accessing your iCloud data or using other services (such as iMessage or iTunes) from your device. 2) Change the passwords for other internet accounts on your device. This could include email accounts, Twitter or Facebook. 3) Report your lost or stolen device to local law enforcement. 4) Report the stolen device to your wireless carrier. They can disable the account, preventing phone calls, texts, and data use.
As noted above, you need to have set up Find My iPhone on your device prior to it getting stolen. You don’t need the app (but it’s another option).
Go to icloud.com and log in using the account you used when setting up Find My iPhone. This is likely your Apple ID/iTunes account. When you log in, Find My iPhone will immediately begin trying to pinpoint your device. You’ll see onscreen messages as it works. If the device is turned off, the map will display its last known location, not necessarily its current location. But when the device is turned back on, the map will update.
As soon as Find My iPhone finds your device, it will zoom in on the map and show the location of the device using a green dot. When this happens, you can zoom in or out of the map, and view it in map, satellite, and hybrid modes, like in Google Maps. A window will pop up over the green dot (if it disappears because you clicked elsewhere on the page, just click the green dot again to get it back). Click the window and you’ll see the options you have.
The first option is to have it play a sound. To do this, click Play Sound.
You can click the Lost Mode button. This will allow you to remotely lock the device’s screen and set a passcode (even if you hadn’t previously used a passcode) that will prevent the thief from using your device or accessing your personal data: just click the Lost Mode button and enter the 4-digit lock code you want to use twice. If you want, you can then also enter a phone number where the person who has the device can reach you. You can, optionally, write a message that will be displayed on the device’s screen. When you’re ready, click Done.
For greater security, you can remotely delete all data from the device. To do this, click the Erase button. There, you’ll see a warning (basically, don’t do this unless you’re absolutely sure you want to). Click the box that says you understand what you’re doing and click the Erase button. This will delete all your data, preventing the thief from accessing it. If you get the device back, you can restore your data from backup. However, when you erase your device, all of your information will be deleted, and you won’t be able to locate it using Find My iPhone. This means, after you erase a device, you can’t track it.
Besides if you remove the device from your account after you erase it, Activation Lock will be turned off. This allows another person to activate and use your device. This persone would be also able to locate lost device.
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