How to Reset a Frozen iPhone
The iPhone is a small computer, and though it doesn’t look like your desktop or laptop, sometimes you need to reset your iPhone to fix problems.
How do you reboot or restart a frozen or hung iPhone? Apple explains how to turn off and reset the iPhone in the manual for each model as well as on the company support site. However, we provide an answer for your convenience, as this is one of the most popular questions ever…
A restart – turning the iPhone off and back on again – should be the first effort to resolve a frozen device, To restart it, press and hold the On/Off Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPhone. To turn iPhone back on, press and hold the On/Off Sleep/Wake button until the Apple logo appears.
If turning the iPhone off and back on again doesn’t fix the issue, or the iPhone is unresponsive when you try to turn it off, you’ll have to reset it by doing the following:
1 – Press and hold the On/Off Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
2 – Force Quitting an App on an iPhone.
If you have a single misbehaving app on your iPhone, you can “force quit” it by doing the following:
- Press and hold the On/Off Sleep/Wake button for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
If none of the above solves the problem, you may try and restore your iPhone to its original factory settings. Keep in mind that restoring an iPhone wipes all of your data, such as photos, videos, apps, song and so on, so you’ll have to start from scratch after restoring the device. You must back up the latest version of the content on your iPhone before restoring it.
Apple’s instructions to restore an iPhone are as follows:
– Connect iPhone to your computer.
– In iTunes, select iPhone in the Devices list, then click Summary at the top of the screen.
– Click Check for Update. iTunes’ll tell you if there’s a newer version of the iPhone software available.
– Click Restore. Follow the onscreen instructions to complete the restore process.
When restoring, you should back up iPhone when prompted. When the iPhone software has been restored, you can either set it up as a new iPhone, or restore your content from a backup.
If after trying all of the above your iPhone still is misbehaving and it seems likely that you have a hardware problem and should see an Apple guru at their service ivory tower nearest to you.
- Apple Encyclopedia: all information about products, electronic devices, operating systems and apps.
- iGotOffer.com: the best place to sell or trade in used iPhone online. Top cash guaranteed. Free shipping. BBB A+ rated business.