Apple TV FAQ

Apple TV lets you choose precisely what and when you want to watch. Built on a powerful platform called tvOS, Apple TV users interact with your TV in new ways. You can find the movie or TV show you’re in the mood for or turn your room into a game room, fitness studio or classroom. Indeed, through apps, Apple TV gives you access to the most riveting entertainment content. Apps like Netflix, Treehouse TV and iTunes have extensive catalogues of hit movies and TV shows. CraveTV and Crackle bring you Hollywood blockbusters and bingeworthy original series. You’ll also find your favorite professional sports, breaking news, weather, fun stuff just for kids, educational programming, music and thousands of free podcasts on almost every topic imaginable.

Apple TV FAQ

What features for visually impaired people AppleTV has?

Answer:  tvOS enables users to watch movies with audio descriptions of what is being shown on the screen. Movies with audio descriptions are displayed with the AD (Audio Description) icon in the iTunes Store for tvOS and in iTunes on a Macintosh or Windows PC.

An accessibility feature is the option Increase contrast on the screen. This feature acts by reducing the transparency of background elements on Movie and TV Show pages, menu tabs, and other parts of the operating system.

The visually impaired can also turn on a high-contrast cursor to better delineate the focused content.

Another option is the possibility to turn on Reduce Motion which in some screen actions, such as moving between app icons on the Home screen and launching apps are visually simpler. The benefit of this is that this action reduces strain on the eyes.

Pairing a Bluetooth keyboard with the tvOS on the Apple TV enables another accessibility feature (an incorporation of VoiceOver). When typing, VoiceOver mirrors with an audio voice, each character pressed on the keyboard and repeated again when it is entered. Note that the Apple TV is designed to work with the Apple Wireless Keyboard or the Apple Magic Keyboard, but this feature will work however with almost any brand of bluetooth keyboard.

What about deaf or hard of hearing people?

Answer: Apple TV supports closed captioning (with and without tvOS). Thus the deaf or hard of hearing can experience TV episodes and feature-length movies. Compatible episodes and movies are denoted with a CC (closed captioning) or SDH (Descriptive Audio) icon in the iTunes Store either on the Apple TV or in iTunes itself. The viewer can customize the captions in episodes or movies with styles and fonts that are more conducive to their hearing and/or visual impairment.

What help do people with movement disorders get?

Answer: The Touch surface on the Siri Remote is customizable. Fast adjusts the thumb movements feature is made to amplify the distance in relation to how far the thumb has moved on the glass touchpad. When tracking is set to slow, larger movements of the thumb on the touchpad will tune down the distance that is traversed on the screen. This help is for those struggling with Parkinson’s or other movement disorders to be able to use the Apple TV in a way that fits their disability.

What kind of shows can I see using Apple TV?

Answer: Apple TV can receive digital content and stream it to the TV from many sources, using its Internet and Wi-Fi connectivity. It can play content from the iTunes app using AirPlay or directly from iTunes Store, Netflix, Hulu Plus, YouTube, Vevo, Disney XD, news channels and more, along with many TV cable and broadcast networks, as well as with the video subscription portals of a few major North American sports leagues:, NBA League Pass and, etc. A certain number of applications enable users with Apple TV and with a satellite, cable or fiber television login to watch live and on-demand content via the Syfy, E!, Telemundo and Bravo applications. Certain apps give access to full seasons of the networks’ most popular series, with current and past episodes of all series.

Apple TV Screen

Can Apple TV play content from any OS?

Answer: Apple TV plays content from any MacOS or Windows computer running iTunes.

How to reboot Apple TV

Answer: If your Apple TV will not boot, or the unit isn’t operating properly, you can restore it by connecting it to your computer and using iTunes to factory reset it. First, unplug your Apple TV. Before you power it back, plug a mini USB cable in the back of your device (right below the HDMI port) and then to a USB port on your computer. Once your Apple TV is connected, plug it back in. iTunes should open and recognize it. Click Restore Apple TV. Confirm your intention by clicking the Restore and Update button. Once you do this, the latest version of the Apple TV software will install, thus restoring it to fresh condition. Once the process is complete, you can eject the Apple TV, and it should now boot after you reconnect it to your TV.

How to reset My Apple TV to the factory settings?

Answer: Resetting your used Apple TV can be accomplished in two ways. The preferred method is resetting it from the settings, when you boot the device up and click through the menus. Alternatively, you can use iTunes on your Apple TV to quickly wipe the device, so any sensitive account data on the item will be erased (this method can also used when something goes awry, say, the power goes out during an update, or anything else happens that renders your Apple TV unbootable. [/su_spoiler]

How can a disabled user activate VoiceOver?

Answer: Like other Apple products such as the iPhone with a three click sequence on the home button to activate accessibility features, with Apple TV’s tvOS, the disabled user can activate VoiceOver without any installation process. One needs only to triple-click the Menu button on the Siri Remote and the Apple TV will guide the user through the complete initial setup, a task that is non-trivial to the visually impaired in most comparable products on the market.

How do I find out which wireless network an Apple TV is using?

Answer: To find out which wireless network an Apple TV is using, on the Apple TV main menu, select Settings to display the Settings screen. Select General to display the General screen, and then look at the Network readout.

How do I switch from one Apple TV to another using Apple Watch?

Answer: From the Now Playing screen (in the Remote app), tap Back to display the Devices screen.
Turn the Digital Crown or scroll with your finger until you see the Apple TV you prefer. Tap the icon for the Apple TV.


  • Apple TV official website including news, manuals, information about tvOS, accessories and more.
  • We at iGotOffer buy your old Apple TV and all sorts of electronic gadgets for cash and for the best price online. If you forgot to reset your Apple TV before you sell it, just tell us about this misadventure and we’ll do it for you, free of charge, of course: Sell my Apple TV now.

5 Apple TV tips and tricks [Video]

Video uploaded by CNET on February 3, 2017

In the last year alone, Apple TV has gained a lot of useful features. Here are 5 tips and tricks to help you make the most of your Apple TV.


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